{"id":13272,"date":"2026-02-20T10:19:26","date_gmt":"2026-02-20T10:19:26","guid":{"rendered":"https:\/\/mundovideo.imaginamos.com\/?page_id=13272"},"modified":"2026-02-27T22:00:32","modified_gmt":"2026-02-27T22:00:32","slug":"term-and-conditions","status":"publish","type":"page","link":"https:\/\/mundovideo.imaginamos.com\/en\/term-and-conditions\/","title":{"rendered":"Term and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions of Use and Privacy Policies<\/strong><\/h2>

PLEASE READ THE FOLLOWING TERMS OF USE (THE \"TERMS OF USE\") CAREFULLY BEFORE USING THIS WEBSITE (THE \"WEBSITE\"). <\/strong>THESE TERMS GOVERN THE USE AND ACCESS TO THE SITE. YOU MAY USE THE WEBSITE ONLY IF YOU AGREE TO ACCEPT THESE TERMS OF USE; YOU MUST NOT USE OR ACCESS THE SITE IF YOU DO NOT ACCEPT THESE TERMS IN THEIR ENTIRETY. BY USING OR ACCESSING THE WEBSITE, YOU AND THE ENTITY YOU AUTHORIZED AS A REPRESENTATIVE (\"YOU\") AGREE TO BE BOUND BY THESE TERMS OF USE.<\/strong><\/p>

Users must report any violation of the Portal's Terms and Conditions by other Users of which they are aware, so that MUNDOVIDEO<\/strong> may take all measures within its reach regarding the Portal.<\/p>

\u00a0<\/p>

1. Terms and Conditions of Site Use<\/strong><\/h3>

This contract describes the general terms and conditions applicable to the use of services offered by Mundo Video Corporation S.A.<\/strong> (\"the Services\") within the site www.mundovideo.com.co<\/a>. Any person wishing to access and\/or use the site or services may do so subject to these General Terms and Conditions, along with all other policies and principles governing Mundo Video Corporation S.A., which are incorporated herein by reference.<\/p>

ANY PERSON WHO DOES NOT ACCEPT THESE GENERAL TERMS AND CONDITIONS, WHICH ARE MANDATORY AND BINDING, MUST REFRAIN FROM USING THE SITE AND\/OR THE SERVICES.<\/strong><\/p>

The User must read, understand, and accept all conditions established in the General Terms and Conditions and the Privacy Policies, as well as in other documents incorporated by reference, prior to registering as a User of mundovideo.com.co.<\/p>

2. Introduction<\/strong><\/h3>

The risks inherent in the use of Information and Communication Technologies (ICT) regarding user privacy require those engaged in e-commerce to mitigate such risks by adopting policies and standards that respect individual rights and foster consumer trust.<\/p>

Our internet business strategy, in addition to adopting technical measures to ensure secure transactions, incorporates international best practices for the secure processing of information, including the protection of personal data.<\/p>

For these reasons, Mundo Video Corporation S.A., acting responsibly, transparently, legitimately, and honestly, communicates the Purchase Conditions and Site Use Policies and adopts a code of behavior and guidelines to regulate the portal's operation.<\/p>

3. Objective<\/strong><\/h3>

Mundovideo.com.co, backed by the experience and reputation of PayU<\/strong>, provides national and international consumers with a secure electronic platform to purchase products.<\/p>

4. Formation of the Electronic Contract<\/strong><\/h3>

Acquiring products on our portal is easy and secure through the following steps:<\/p>

  1. Product Identification:<\/strong> View characteristics, photos, and videos of the product.<\/li>
  2. Shopping Cart:<\/strong> Select products and quantities.<\/li>
  3. Purchase Process:<\/strong> Complete personal and shipping information.<\/li>
  4. Payment Selection:<\/strong> Options include Credit\/Debit cards, Bank Transfer, or cash via authorized points (Baloto\/Banks).<\/li><\/ol>
    • Security:<\/em> Electronic payments are processed via PayU<\/strong>, meeting high security standards and bank certifications.<\/li><\/ul>
      1. Payment and Invoice:<\/strong> By completing the payment, the consumer accepts the offer, forming the electronic sales contract. An invoice will be sent with the merchandise.<\/li>
      2. Product Delivery:<\/strong> Once payment is verified, the product will be delivered to the address indicated.<\/li><\/ol>

        5. Product Exchanges<\/strong><\/h3>

        Within five (5) days<\/strong> of delivery, the consumer may request an exchange at their own expense (shipping costs for return and replacement). Mundo Video Corporation S.A. reserves the decision to grant the exchange based on policies and product nature.<\/p>

        • Requirements:<\/strong> Unused product, perfect condition, original packaging\/manuals, and copy of the invoice.<\/li><\/ul>

          6. Personal Data Processing (Privacy Policy)<\/strong><\/h3>
          • User Registration:<\/strong> Identification is required for transaction security and fraud prevention. Data is protected under legal principles.<\/li>
          • Privacy & Habeas Data:<\/strong> We respect the right to privacy and guarantee the exercise of Habeas Data<\/em> in accordance with the Political Constitution of Colombia and international standards.<\/li>
          • Purpose:<\/strong> Data is collected to communicate commercial, advertising, and marketing information. By registering, you expressly authorize receiving such information.<\/li>
          • Responsibility:<\/strong> The user is responsible for providing truthful and accurate information.<\/li>
          • Exercise of Rights:<\/strong> Users may update, modify, or cancel their data through the platform, provided there is no pending commercial transaction.<\/li><\/ul>

            7. Electronic Commerce<\/strong><\/h3>

            In compliance with Law 527 of 1999 (Colombia)<\/strong>, national legislation recognizes the validity and evidentiary nature of data messages. Users understand that data messages may give rise to the creation, modification, or termination of obligations.<\/p>

            8. Advertising<\/strong><\/h3>

            Commercial information will be identified as such. Users will always have the option to opt-out or unsubscribe from advertising communications.<\/p>

            9. Registration of Minors<\/strong><\/h3>

            In compliance with Law 1098 of 2006 (Childhood and Adolescence Code)<\/strong>, minors may be users within legal limitations.<\/p>

            • We will exclude any minor who falsifies their age to register.<\/li>
            • Minors interested in purchasing must perform transactions through their parents or legal representatives.<\/li><\/ul>

              10. Consumer Rights<\/strong><\/h3>

              Mundo Video Corporation S.A. unequivocally submits to Colombian regulations regarding consumer rights and uniform warranty terms.<\/p>

              11. Cooperation with Authorities<\/strong><\/h3>

              Mundo Video Corporation S.A. irrevocably commits to cooperating with national or international authorities when required by law, provided constitutional guarantees are respected.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              Terms and Conditions of Use and Privacy Policies PLEASE READ THE FOLLOWING TERMS OF USE (THE “TERMS OF USE”) CAREFULLY<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-13272","page","type-page","status-publish","hentry"],"yoast_head":"\nTerm and Conditions - Mundo Video<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mundovideo.imaginamos.com\/en\/term-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Term and Conditions - Mundo Video\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions of Use and Privacy Policies PLEASE READ THE FOLLOWING TERMS OF USE (THE “TERMS OF USE”) CAREFULLY\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mundovideo.imaginamos.com\/en\/term-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Mundo Video\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-27T22:00:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mundovideo.imaginamos.com\/en\/term-and-conditions\/\",\"url\":\"https:\/\/mundovideo.imaginamos.com\/en\/term-and-conditions\/\",\"name\":\"Term and Conditions - 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